How to Create Email Templates

Email Templates are used when a form submission triggers a Send Email action. They define:

• The content of the email (subject, body, layout).

• The recipients (who will receive the email).

By creating templates, you ensure that emails sent from forms look professional and follow a consistent government format.

Steps on How to Create Email Templates: -

1. Right-click on Email Templates in your form workspace and select Create.

2. From the menu, choose Email Template.

3. Enter a title for your template and complete the email configurations (e.g. subject, sender details, recipients).

4. Under Body, click Add Content and select the block type you want to include:

• • Banner Block – add a visual header banner (e.g., government logo).

  • Image Block – insert images (e.g., official seal, divider).

  • Rich Text Block – add formatted text such as greetings, paragraphs, or links.

  • Button Listing Block – include action buttons (e.g., “View Submission”).

  • Spacer Block – add spacing for a clean layout.

  • Field Value List Block – display form responses dynamically.

5. Arrange the blocks in the desired order to create your email layout.

6. When finished, click Save.